Inventory Missing or Showing Zero

The Problem: You are looking at your Merch Manager and an item is showing a much lower quantity than you physically have on hand, or it is reporting 0 inventory entirely—but you know for a fact that you still have some in the merch bin!

The Cause: You likely have items sitting in your active shopping cart.

To prevent two band members from accidentally selling the same physical shirt at the exact same time (double-selling), BandMath automatically reserves inventory the moment it is added to a cart. If a shirt is sitting in an active or abandoned cart, it is immediately deducted from the available inventory count, even if the sale hasn't been finalized yet.

The Solution:

1. Navigate to the Checkout or Cart screen in the BandMath app.
2. Review the items currently sitting in the cart.
3. Tap Clear Cart (or swipe to remove the individual items).

As soon as the cart is emptied, the reserved items are instantly released back into your available inventory, and your counts will return to normal!